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Terms of Service

About Hostingtruth

Hostingtruth.net ("The Company") agrees to furnish services to the Subscriber, subject to the following TOS ("Terms of Service"). Use of Hostingtruth.net's service constitutes acceptance and agreement to Hostingtruth.net's TOS. All provisions of this contract are subject to the TOS of Hostingtruth.net.

Indemnification Policy

You agree to use all Hostingtruth.net services and facilities at your own risk. Hostingtruth.net specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Hostingtruth.net be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold Hostingtruth.net harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Hostingtruth.net, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Hostingtruth.net against liabilities arising out of: any injury to person or property caused by any products sold or otherwise distributed in connection with Hostingtruth.net’s server; any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement; and any defective products sold to customer from Hostingtruth.net’s server. Hostingtruth.net shall be the sole judge of what violates this Policy.

SPAM Policy

Hostingtruth.net is committed to a zero-tolerance, anti-spamming policy. Under this policy, we prohibit Spam, or any unsolicited commercial email, from being sent either: over the Hostingtruth.net network, by customers or any other users of the Hostingtruth.net network (including customers' customers); AND/OR over ANY network— if the message sent advertises or mentions a site hosted on the Hostingtruth.net server. We react very quickly and seriously to violations, and we further reserve the right to terminate the services, without prior notice, of any customer disregarding this policy. Sending unsolicited commercial email (a.k.a. "spam"), cross-posting messages to a large number of Usenet groups, posting obscene or threatening messages while using or referring to a Hostingtruth.net email address or web site URL is prohibited. The use of Hostingtruth.net servers as a mail drop for responses to activities described above is also prohibited.

Content Policy

All services provided by Hostingtruth.net may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statutes without proper authorization. The subscriber agrees to indemnify and hold harmless Hostingtruth.net from any claims resulting from the use of the service which damages the subscriber or any other party. Pornography and sex-related merchandising is prohibited on all Hostingtruth.net servers. This includes sites that may infer sexual content or links to adult content elsewhere. Hostingtruth.net will be the sole arbiter in determining violations of this provision. Also prohibited are sites that promote any illegal activity or present content that may be damaging to Hostingtruth.net servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

  • Pirated software
  • Hacker programs or archives
  • Warez sites
  • Adult sites
  • MP3 Sites

Hostingtruth.net does not host sites of its competitors or web pages promoting sites of its competitors. Any illegal activity, including adult content, links to adult content web sites, spamming or hacking will result in your site being shut down and all your files deleted without warning. Hostingtruth.net will be the sole arbiter as to what constitutes a violation of this provision.

Hostingtruth.net is a Christian webhosting provider and requires that its customers agree to the following fundamentals of the Christian faith. Furthermore, they must never have any pages on their website that contradict these Biblical truths.

  1. The Bible is the inspired, infallible, and authoritative Word of God.
  2. Jesus Christ is the Son of God, born miraculously of a virgin, sinless in His humanity, and complete in His deity as the second person in the Trinity.
  3. Salvation is solely by the grace of God through personal faith in His person and work. Salvation is never attained through any works of righteousness performed by man.

Please click here to read Hostingtruth.net's complete statement of faith.

CGI Scripts Policy

Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that affects normal server operation or service to other Hostingtruth.net customers. You will be notified in 24 hours about an offending cgi script. No chat room or similar scripts are permitted. Hostingtruth.net is not responsible for scripts that you use in your hosting. It is not our responsibility to ensure your scripts function. Please don't expect our support techs to troubleshoot aspects of your scripts or third party scripts that you use on your sites hosted on our servers.

Chat Policy

To reiterate, Hostingtruth.net does not allow chat rooms. You can however use the chat room software that comes pre-installed in your cPanel.

Backups

Full backups are made three nights per week (on-site). No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the clients' responsibility to maintain local copies of their web content and all relative information. The Backup Manager in cPanel is included in each hosting plan, and you can use this tool to backup your files. If loss of data occurs due to an error of Hostingtruth.net, we will attempt to recover the data at no charge to the client. If data loss occurs due to negligence of the client in securing their account or by an action of the client, Hostingtruth.net will attempt to recover the data from the most recent archive for a $50.00 fee.

Payment/Refund Policies

Hostingtruth.net offers a 30-day, no questions asked, money-back guarantee. If within 30 days after you have ordered, you are dissatisfied for any reason with our service, we will refund your money, no questions asked. At the end of the 30-day period, the following rules apply on all services. Establishment of these services are dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that month's service. The above applies to all accounts and services provided by Hostingtruth.net. Service will be interrupted on accounts that reach 14 days past due. Service interrupted for nonpayment is subject to a $5 reconnect charge. All overcharges or billing disputes must be reported within 60 days of the time the dispute occurred. If you desire to cancel your account, please follow the proper procedure to do this as outlined below.

Account Cancellation

Requests for canceling accounts may be made in writing (by letter or email) with at least 10 days notice but not more than 60 days prior written notice and emailed here.

Last updated: September 23, 2010

  • 30-day money back guarantee

    Each of our hosting plans comes with a no-risk, 30-day money back guarantee. Sign up today to try out one of our feature-rich plans. If within the first 30 days you are dissatisfied for any reason whatsoever, we'll refund your money, no questions asked!

  • Price lock guarantee

    We are pleased to be able to offer our clients a price lock guarantee. We guarantee that your hosting fee will never increase during your entire stay with us. We may increase the number of features on your hosting plan, but your cost stays the same -- always!

  • Testimonials

    "Scott, I just want to express my appreciation for you and Hostingtruth. Occasionally I deal with clients who already have hosting, and so I have to deal with their webhosts. Let’s just say that some days are better than others, and today wasn’t one of those 'better than' days … I think I have my client convinced to migrate over to you. So, thank you for all you do… consistently amazing service and support… you’re awesome!

    Kay Sharpe
    Randleman, North Carolina

    It has been a pleasure working with Hostingtruth. They have not only been successful in delivering a quality product but have also done well to make the working relationship a very enjoyable one.

    David Craig
    Spokane, Washington

    Combining efforts and ideas with Hostingtruth worked absolutely seamlessly. Hostingtruth's vision for our site was the same as ours, and it was designed just perfectly! The dedication of the technical support was absolutely superb. The commitment to the project from this service was top notch. I have already recommended Hostingtruth to a business colleague and friend, and I will continue to "spread the word"!

    Laura Simmons
    DeFuniak Springs, Florida

    Hostingtruth is a joy, both feature-wise and especially customer service-wise, not to mention the Christian emphasis.

    Teri Nelson
    Vashon, Washington

    I was really not excited about getting a new web hosting company, because my past experiences were... well, horrendous, to say the least. Hostingtruth really is the very best in Christian web hosting. I love everything about the staff - especially the fact that I never get to deal with any automated messages or delayed responses when I get stuck with something, which is often! I can say with confidence that I empathize 100% with all the testimonials I've read. Hostingtruth is different. It's God-sent. It's a blessing. Oh la la, what is the word I am looking for? There has to be one English word that captures "exceptional, wonderful, blessing, pleasantly surprising, unique efficient..." If you find that word, put it in caps lock, bold, italicized size 72 font, and voila, you have a definition for Hostingtruth.

    Paula Odhiambo
    Geneseo, New York

    Excellent service. Timely answers to all questions. Gracious attitude. What a Godsend!

    Marie Bouman
    Wilmington, Delaware

    Missionary Connection would like to extend its gratitude and thanks for Hostingtruth's spectacular services! Our organization has been looking for such a resource for a long time. We are now able to grow when we need to and can make changes so fast that our operations are not interrupted. It is obvious that the team of technical ministers at Hostingtruth.net take their call and ministry very seriously. We are very pleased with the great resource Hostingtruth has opened up to us as an international ministry. We came to Hostingtruth frustrated by other Christian web designers that just were not ready for where we needed to go. It took under one month of consultation and decision making to get our new, vastly improved site up and going with little effort on our behalf. We told Hostingtruth what we needed and they did it! The results were spectacular and much more than we expected! Thank you for answering/following G-d's call on your lives to provide professional and excellent technological services in the body of Christ!

    Becki Jenkins
    Indianapolis, Indiana

    You'll be blessed by the services of Hostingtruth. Their staff assisted me greatly and gave several recommendations that I was very pleased with. They will tailor your site to fit your desires and needs. They have proved to me that what they do is not just their job it is their ministry.

    Missionary Charlie Luther
    Independence, Missouri

    We are very pleased with the service we have received from Hostingtruth. Our ideas together with Hostingtruth's recommendations, produced a superior website. The attention to detail and fair pricing we received from Hostingtruth made our website a valuable resource for our ministry.

    Missionary Andrew Schultz
    Zambia, Africa

    I was looking to replace the web hosting company I was working with. A friend who was doing business with Hostingtruth recommended that I consider switching to this service. From day one, I found their customer service to be extraordinary, the web hosting packages great for all of my needs, and their talent and concept to design a phenomenal website to give me the presence that I needed in today's Internet market has been nothing less than AWESOME! As a result, today I hold two web hosting packages with Hostingtruth!

    A. J. Coralles
    Indianapolis, Indiana

    I am so glad I choose HostingTruth to create my website because I was able to get the professional look that I desired. Also, the quick response to communication and custom features are tremendous benefits. I highly recommend them to create and host your site.

    Evangelist Chris Miller
    Murfreesboro, Tennessee

    Top notch service at a great price! I want to take this opportunity to thank you for your commitment to quality service. Recently when I was struggling to troubleshoot a script, and e-mailed you for suggestions on where to go for help, the turn around time just blew me away. Now I know that you are not going to be able to actually solve problems for me EACH TIME a web design issue arises, but the fact that you solved MY problem is a testament of your commitment to quality service and going the extra mile!! Keep up the good work!

    John Farr
    Waverly, New York

    Hostingtruth exceeded all our expectations. We appreciated your honesty and creativity while designing our site. Jackie and I will gladly recommend you to anyone needing your service. Thanks again for the hard work and great service!

    Pete Wilson
    Brazil, Indiana

    I just want to give a big thank you for your service. Both the technical support (top notch) and the Christian environment. ...I am thrilled with having found your service. The price is right. The c-panel is great! ... I hope to continue my relationship with HostingTruth until the day the Lord takes me home.

    Jesse Martin
    Brewster, Massachusetts

    You guys are really efficient. Never seen a hosting service reply to all my enquiries so fast and promptly. Keep up the good work.

    Navin Sellappan
    Klang, Malaysia

    It looks great. I mean that. I knew you would do a first class job, but you exceeded my expectations. I can't thank you enough.

    Mike Campbell
    Greenwood, Indiana

    This last year has been quite an experience. I had no idea what was involved in building a website. I am so glad to have found your company because without you I would not be on the web. Even better, I love the idea that I can send up those messy blurbs and you make them all work together. There is a reason God gave different gifts to each of us. And as I told you, the award for mkayla.com from Christsites.com would not have happened without you and your hard work. You are a delight to work with and I do look forward to many more years with Hostingtruth.

    M'Kayla Kelly
    Hesperia, California

    I am very pleased with Hostingtruth and look forward to another year and many in the future. I do praise God for such quick help and technical advice. I am still learning many things regarding web building and look forward to sharing with others...I think Hostingtruth does great!

    Mary Lancaster
    Rodeo, California

    Hostingtruth provides the best customer support available anywhere! I know absolutely nothing about the web, but the staff at Hostingtruth have been very understanding, knowledgeable and helpful. Talking to the support staff is like talking to members of your own family!

    Ken Klein
    Wrightwood, California

    We have a very large, labor-intensive site with a forum - and my staff and I are fairly non-technical people. From the moment we moved to HostingTruth, they have worked with us "hands-on" to make sure that our needs were met and that we were able to run our site efficiently. When we accidentally blew up our entire website one evening, they came in and fixed it for us - even though the fault was our own and technically they don't have to provide support for our content-management system and forum. We owe HostingTruth.net a million thank-you's for pulling us out of that mess! It's good to know that we have a hosting service where I can simply put in a support request and get a reply back - usually within a few minutes - from someone who understands our needs and is attentive to them. Thanks Hostingtruth!

    Kay Sharpe
    Randleman, North Carolina

    We have wanted a website for a long time. Without any computer knowledge, the options available were bewildering to me. In the good providence of God, we came across Hostingtruth and what a blessing! Not only has Scott been incredibly patient and professional, but has exhibited the qualities you hope to find in a Christian businessman. We believe we have gotten far more value with Hostingtruth than we could have realistically expected from any web designer / web hosting company.

    Pastor Jonathan Thomas
    Prince George, British Columbia

    I want you to know that there are a lot of Christian hosting services but I have decided on yours because of your patience and professional manner of helping me.

    Pastor Jack Driscoll
    Mexico

    iQue bonita! I think it is wonderful! You have completely surpassed my expectations. Thank you! You really went the extra mile. I'll be passing out your info to everyone I know. The site looks beautiful.

    Jonathan Wood
    Troy, New York

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